Digital Banking Upgrade
What to Expect
On January 22, 2024, Commercial Bank & Trust Company will launch a new digital banking system, featuring NEW platforms for Online Banking, Mobile Banking, Mobile Deposit, and Bill-pay services that will greatly enhance the experience for consumer and business customers.
Our digital upgrade requires customers to login to their Online Banking accounts through www.commercial-bank.net before they are able to download and login to their Mobile Banking App.
STEP 1
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Click "Login to Online Banking" |
STEP 2
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Enter your current/previous Online Banking username.
Note: If you do not already have a Commercial Bank Online Banking account, you must enroll.
If you have not accessed your Online Banking account since March of 2023, you must re-enroll.
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STEP 3
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The system will prompt a one-time security code. Click "Continue with Security Code" |
STEP 4
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Click the text message option/calling option |
STEP 5
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Users should enter their mobile phone number.
Please note that this number must be capable of receiving text messages
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STEP 6
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Users will receive a message on their mobile device with a 6-digit security code. Enter the code into the confirmation box. |
STEP 7
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Then, users will be prompted to enter their password.
Your temporary password is your 5-digit zip code and the last 4 digits of your Social Security Number (If you are logging onto a business account, your password is your zip-code and the last 4 digits of the business tax ID number).
Password Example: 123451234
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STEP 8
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Users will be promted to update their password when logging in.
When updating, re-enter your temporary password into the "Current Password" slot. Then you will be instructed to set a new password.
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STEP 9
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After users set their new password, they may download our NEW Mobile Banking App & login with their updated information!
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To download the steps, click HERE